Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from GALESENA (the “Site”).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this as “Device Information”.

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device. Visit allaboutcookies.org to learn more.
• Log files: Track actions occurring on the Site.
• Web beacons, tags, and pixels: Electronic files used to record how you browse the Site.

Additionally, when you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email, and phone number. We refer to this as “Order Information”.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information generally to fulfill any orders placed through the Site (including processing payment, arranging shipping, and providing invoices). Additionally, we use this information to:

• Communicate with you;
• Screen our orders for potential risk or fraud;
• Provide you with information or advertising relating to our products.

We use Device Information to help us screen for potential risk and fraud (in particular, your IP address), and to improve and optimize our Site.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For example:

• Shopify: We use Shopify to power our online store. Shopify Privacy Policy.
• Google Analytics: To help us understand how our customers use the Site. Google Privacy Policy.

4. BEHAVIOURAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising here:

• Facebook
• Google

5. YOUR RIGHTS & DATA RETENTION

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

Data Retention: When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. CONTACT US